Frequently asked questions Park My Truck

What are the advantages of reserving a HGV parking space at Park My Truck in La Villette?
Park My Truck La Vilette, strategically located in the heart of the city, is a multimodal transport hub and close to all amenities. The car park is accessible 24 hours a day, every day of the year, and is ideally located just off the Porte de Pantin ring road (100m),

It has been specially designed to accommodate vehicles over 3.5 tonnes, including lorries, vans, HGVs (with or without trailers), buses and coaches. The scarcity of spaces suitable for these types of vehicles within Paris makes this a particularly valuable service. Park My Truck La Villette offers 30 spaces dedicated to this type of vehicle, at competitive rates for short stays.

Where exactly is Park My Truck located in Paris?
Our parking space is located directly in the heart of Paris.

Easy access off the Porte de Pantin ring road (100m).

The address of the car park is: 20 Av. de la Porte de la Villette, 75019 Paris

What level of security does the Park My Truck La Villette car park offer?
Park My Truck La Villette guarantees maximum security for your vehicle by offering top-of-the-range services at competitive rates. Our car park is ideally located in the heart of Paris, offering not only a strategic position but also enhanced security.

It has a tarmac surface, optimum lighting and is under constant surveillance, 24 hours a day, 7 days a week. Numerous cameras, linked to an advanced computer security system, and constant surveillance by guards ensure maximum protection.

Entry to the car park is strictly reserved for customers with a reservation, who must present their reservation confirmation at the security desk to gain access to the facilities. This rigorous approach is designed to guarantee our customers' peace of mind, by making the safety of their vehicle an absolute priority for Park My Truck La Villette,

How do I park in the Park My Truck La Villette car park?
To use the Park My Truck La Villette car park, start by making an online reservation. Once you have done this, you will receive an e-mail confirming your reservation. It is essential to stress that all reservations must be made via the Park My Truck La Villette website before your arrival.

When you arrive, go to the car park entrance and present your reservation to the car park attendant. The attendant will check your details and allow you access to the car park by opening the entrance barrier. This simple and efficient procedure ensures a smooth and secure parking experience.

How do I change my booking?
For any changes to your booking, please contact us by telephone on 06 10 11 67 11.

Is the online payment system secure?
Yes, our banking partner guarantees the security of your online payments on our site.

How can I be sure that my car park reservation has been confirmed?
Once you have successfully completed your online payment, you will receive an e-mail summarising your order. This e-mail is your booking confirmation.

It is essential that you keep this summary, as you will need to present it to the car park security desk on the day of your arrival in order to gain access to the parking facilities. This procedure ensures that all the information required is clearly communicated and easily accessible.