General Terms and Conditions of Sale and Use

About our company

Eric Quéron - KING-PARK

06 60 60 92 92 contact@parckmytruck.fr

In these general terms and conditions of sale, the site https://parkmytruck-paris-la-villette.fr will be referred to as "this site".

In the general terms and conditions of sale shall be referred to as "The Company": Park My Truck.

The customer acknowledges having read our general terms and conditions of sale at the time of ordering.

These terms and conditions govern sales to private individuals on the https://parkmytruck-paris-la-villette.fr website.

ARTICLE 1 - SCOPE OF APPLICATION

These General Terms and Conditions of Sale (the "GTCS") apply, without restriction or reservation, to all purchases of the following services:
The Company's business is the rental of car parks on private land offered to non-professional and professional customers on the website and, more generally, all services related to car, lorry and bus parking.
The main features of the Services are presented on the website.
It is the Customer's responsibility to read these terms and conditions before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer.
These GTC are accessible at all times on the website and shall prevail over any other document.
The Customer declares that he/she has read these General Terms and Conditions of Sale and has accepted them by ticking the appropriate box before placing an online order on the website.
In the absence of proof to the contrary, the data recorded in L'company constitute proof of all transactions concluded with the Customer.

ARTICLE 2 - PRICES & REFUNDS

2.1 The Services are provided at the current rates shown on the website when the order is placed by the Company.

2.2 Prices are quoted in Euros and include VAT.

2.3 Prices take into account any discounts granted by the company on the website.

These prices are firm and non-revisable during their period of validity, but the company reserves the right to change prices at any time outside their period of validity.

2.4 The payment requested from the Customer corresponds to the total amount of the purchase, including any costs.

2.5 An invoice is drawn up by the company and given to the Customer when the Services ordered are provided.

ARTICLE 3 - ORDERS

3.1 It is the Customer's responsibility to select the Services they wish to order on the Website, in accordance with the following procedures:
Reservations are made online via our website and not by telephone.
Customers must enter their arrival and departure dates, as well as details of their vehicle. Additional options may also be added, such as cancellation insurance.
3.2 Any user accessing the booking service must register by means of a computer entry on the website.
3.3 At the end of the booking procedure, the customer will receive a confirmation email containing the details of the booking.
3.4 Prices are quoted in euros and include VAT. Payment is made on the day of booking by secure payment on the website. Services are always invoiced on the basis of the rates in force at the time the reservation is made.
3.5 The company reserves the right to change its prices at any time, but price changes will not be applied to orders already placed and confirmed by e-mail.


3.6 The sale will only be considered valid once the price has been paid in full. It is the Customer's responsibility to check the accuracy of the order and to immediately report any errors..
3.7 Any order placed on the website constitutes the formation of a distance contract between the Customer and L'entreprise.
3.8 The Customer will be able to access their booking at any time on the website or by e-mail if they have an account on the website.

ARTICLE 5 - PROVISION OF SERVICES

The Services ordered by the Customer will be provided as follows:

5.1 When dropping off a vehicle, the customer undertakes to arrive no later than 2 hours after the arrival time indicated at the time and on the booking.

The company cannot be held responsible for failure to respect the arrival time set by the Customer.

The customer will keep their keys and will be solely responsible for their vehicle and any problems that may occur to their vehicle while it is parked. The Company accepts no liability.

5.2 The company undertakes to use its best endeavours to provide the Services ordered by the Customer, on a best endeavours basis.

ARTICLE 6 - CANCELLATION/MODIFICATION/CLAIMS

6.1 Cancellation insurance is offered to our customers to enable them to obtain a refund of the service without having to justify the reasons.
However, this insurance will not apply if the service has been partially used.

6.2 No reimbursement will be considered if the customer requests cancellation of their reservation after the time of entry to the car park and the 2 hours following this arrival or if insurance was not taken out at the time of reservation.

6.3 If the customer collects their vehicle before the agreed date and time, they will not be entitled to any refund, as their reservation is firm and definitive.

6.4 Only complaints made before leaving the company car park will be taken into account.

ARTICLE 7 - LIABILITY OF THE SERVICE PROVIDER - GUARANTEES

7.1 The company undertakes to do its utmost to ensure that the website is accessible and enables customers to place orders online at all times without interruption. In the event of a temporary interruption, an error message will be displayed.

7.2 The car park is enclosed and secured with a PC security system, cameras and a dog handler.

7.3 The company cannot be held responsible for damage caused by events such as storms, hail, acts of vandalism and any other damage linked to natural causes, whether exceptional or not.

7.4 The company declines all responsibility.

Parking, as well as driving, manoeuvring and other operations within the car parks, are carried out at the customer's own risk and under his or her full responsibility, as the fees charged are simply parking fees and do not cover the guarding, surveillance or storage of the vehicle.
King Park declines all responsibility in the event of damage of any kind, accident or theft of the vehicle or all or part of the objects or equipment contained in the vehicle, these being the sole responsibility of the customer.

L'entreprise's guarantee is limited to reimbursement of the Services actually paid for by the Customer.

7.8 The company shall not be held liable or in default for any delay or non-performance resulting from the occurrence of a case of force majeure as usually recognised by French case law.

7.9 The Services provided via the Website comply with the regulations in force in France. The company may not be held liable in the event of non-compliance with the legislation of the country in which the Services are provided, which it is up to the Customer, who is solely responsible for choosing the Services requested, to check.

 

 

ARTICLE 8 - CUSTOMER LIABILITY

8.1 The customer undertakes to notify L'entreprise by e-mail only if he/she is more than 2 hours late in arriving. Otherwise, the reservation will be cancelled and a fee of 10 euros may be charged for reactivating the reservation.

8.2 It is the Customer's responsibility to ensure that their vehicle is in good working order when it is delivered to the car park.

8.5 Breakdowns of any kind requiring work to be carried out on the vehicle parked in our car park will be at the customer's expense.

ARTICLE 9 - INFORMATION TECHNOLOGY AND CIVIL LIBERTIES

9.1 Pursuant to Act 78-17 of 6 January 1978, it should be noted that the personal data requested from the Customer is necessary for the processing of the order and the preparation of invoices.

This data may be communicated to any of the Service Provider's partners responsible for executing, processing, managing and paying for orders.

9.2 In accordance with national and European regulations in force, the Customer has a permanent right of access, modification, rectification and opposition with regard to information concerning him/her.

This right may be exercised in accordance with the procedures described in the "legal information" section of the website.

ARTICLE 10 - INTELLECTUAL PROPERTY

The content of the website is the property of the Seller and its partners and is protected by French and international intellectual property laws.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

ARTICLE 11 - APPLICABLE LAW - LANGUAGE

11.1 These General Terms and Conditions and any transactions arising from them are governed by and subject to French law.

11.2 These GTC are written in French. If they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.

ARTICLE 12 - DISPUTES

12.1 If you have any complaints, please contact customer services at the postal or e-mail address of the company indicated on the page of these GTC (contact@parkmytruck.fr) .

12.2 The Customer is hereby informed that, in the event of a dispute, he/she may in any event have recourse to conventional mediation, with the existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example).

All disputes arising from the purchase and sale transactions concluded in application of these GTCS and which have not been settled amicably between the seller or by mediation, will be submitted to the competent courts under the conditions of common law.

These documents have been drafted by a specialist lawyer and are protected by copyright. Please do not copy them or you will be prosecuted for copyright infringement.